What you buy. How it works.

WhatsApp template campaigns

Send an approved WhatsApp message template from your connected business number to customers who have agreed to receive your messages. Examples include order updates, appointment reminders and relevant promotional offers.

1. Connect your WhatsApp Business Account and number through the supported Meta connection. You must have authority to manage them.
2. Select an approved template, prepare its variables and choose a consented audience. Review the message and schedule or start the campaign.
3. Rise submits eligible messages through the WhatsApp Business Platform and records the available delivery results. Respect opt-outs; purchased or scraped contact lists do not establish consent.

Meta controls template approval, account eligibility, messaging limits and delivery. Meta messaging charges are separate from your Rise plan unless expressly included. Buying a plan does not approve a template or guarantee delivery.

Instagram & Facebook comments

Manage replies to customer comments on the connected Instagram professional account or Facebook Page that your business is authorised to manage. This service responds to existing engagement; it does not sell comments, likes or followers.

1. Sign in through the supported Meta connection, select the relevant Page or Instagram professional account and grant the requested permissions.
2. Choose the supported posts and comment rules, such as a keyword and an approved reply. Review the response before enabling automation.
3. When an eligible comment is received, Rise evaluates your rule and submits the configured reply. Private replies are available only where the connection and Meta rules allow them.

Personal profiles and arbitrary third-party accounts are not covered. Public replies and private messages have different permission and timing requirements. Missing permissions, expired access or platform limits can prevent a reply.

YouTube comment replies

Respond to existing viewer comments through a connected YouTube channel using the YouTube Data API. Configure relevant reply rules for the channel you are authorised to manage.

1. Connect the channel through Google sign-in and review the requested YouTube access on the consent screen.
2. Set the supported comment rules and reply content, then enable the workflow for your connected channel.
3. Rise checks eligible comments and submits replies through the API. Review activity and pause a rule when it is no longer appropriate.

This is not a service for buying views, subscribers or fabricated engagement. Replies depend on Google authorisation, API quota and the thread allowing replies; processing is not guaranteed to be immediate.

Platform authorisation

Customer consent to connect an account and provider approval of an application are separate requirements. A working integration, app ID or link to API documentation is not proof of partnership, endorsement or completed app review. This page does not assert that Raunix holds a Meta partner designation or Google certification.

The account owner grants access through the provider’s consent flow. Review the account and permissions before approving. You can stop Rise rules and revoke access through your Meta business integrations or Google Account connections. Revoking access does not itself cancel your Rise subscription or delete existing records.

Meta / Facebook / Instagram / WhatsApp

Rise’s integration requests permissions appropriate to the selected connection: WhatsApp business management and messaging; Facebook Page access and engagement management; and Instagram account access and comment management. Messaging features require additional messaging access. Availability depends on the app’s access level, applicable Meta review requirements and your asset permissions.

Official references: WhatsApp Business Messaging Policy, Instagram comment moderation, Facebook Pages API and Meta App Review.

Google / YouTube

YouTube replies require Google OAuth authorisation with the youtube.force-ssl scope. Google controls any applicable consent-screen verification and API access requirements. Read the consent screen carefully; a scope’s capabilities may be broader than the reply feature you choose.

Official references: YouTube reply authorisation and Google OAuth verification requirements. Manage granted access in Google Account connections.

For a procurement or payment-provider review, contact support@raunix.com to request the applicable app-review records. Provider documentation explains requirements; it is not Raunix-specific approval evidence.

Checkout & activation

1. Review pricing and the service requirements above. Sign in, select your workspace and open Billing.
2. Select a plan, duration and billing country. Review the currency, included seats, discount, tax and final amount. Usage charges and Meta charges are separate where stated.
3. Read the Terms & conditions and Refunds & cancellation policy before continuing.
4. For India, continue to CCAvenue for a one-time payment. AutoPay is not enabled for this flow. Outside India, Stripe handles subscriptions with recurring renewal as disclosed at checkout. Available payment methods depend on the provider.
5. Complete payment on the gateway and return to Rise. Access or credit is applied after server-side verification of the payment. A redirect or screenshot alone does not confirm payment.
6. Check Billing for payment status, the paid period and available invoice. Connect your provider accounts and configure the service; payment does not grant Meta or Google permissions.

If a payment is pending, failed or debited without activation, contact support with your order reference before paying again. An abandoned checkout does not prove a debit occurred. Token top-ups are separate purchases; check their expiry and usage terms in Billing. Custom app projects require a separate accepted quote and milestones.

Cancel Stripe future renewals through Billing. India one-time plans need a fresh payment to renew. Cancelling renewal, requesting a refund, and closing an account are separate actions. Existing legacy subscriptions must be managed using the provider shown in Billing.

Policies & contact

Service provider: Raunix Tech Services Pvt Ltd. Support and payment queries: support@raunix.com. Sales and project scope: sales@raunix.com.